MoveSync App | Rachel H. Portfolio

Our process.

We conducted 5 user interviews with people who had either moved within the last 6 months, just finished a move, or were planning to move in the near future.

To gain further insight, we put together a survey that was posted online and emailed to participants. The survey received 47 responses.

We identified and analyzed 4 competitors to determine what features and functions the mobile apps offer and what problems they solve for users.
Our user interviews yielded major moving pain points:

Tracking, organizing, and accomplishing all tasks

Coordinating and communicating with the others helping to move

Keeping track of important move-related documents.

Staying energized, positive, and motivated

Valuable information gained from our survey:

Users prefer to communicate through messaging

A top stressor for users is getting their current house packed up

Our competitor analyses found:

None of the competitors provided all of the features in one place that our user interviews and surveys indicated were important.

Features we developed to solve users' pain points:

A comprehensive onboarding process that informs the creation of a customized moving plan, including to-do lists and notifications

The ability to collaborate and communicate with other moving team members, including tracking and assigning tasks and a messaging component

Document storage featuring the ability to scan or photograph documents or choose an existing image

A daily checklist where tasks can be checked off and users earn badges for making progress

We each developed low-fidelity sketches of feature configurations and designs and used those to identify the most functional and aesthetically pleasing solutions.
We conducted usability testing to determine the ease of the app and inform further refinement.

Based on testing, refinements included:

Redesigning the To-Do List feature, including removing toggle buttons that proved to confuse users and adding the ability to assign To-Dos.

Adding the ability to define the type of document that's being added to storage to make it easier to organize and find documents

Three members of our team were responsible for building the high-fidelity version of our MoveSync app. We divided features and used Figma to complete the "final" (is it ever really final?) version.

We conducted 5 user interviews with people who had either moved within the last 6 months, just finished a move, or were planning to move in the near future.

To gain further insight, we put together a survey that was posted online and emailed to participants. The survey received 47 responses.

We identified and analyzed 4 competitors to determine what features and functions the mobile apps offer and what problems they solve for users.
Our user interviews yielded major moving pain points:

Tracking, organizing, and accomplishing all tasks

Coordinating and communicating with the others helping to move

Keeping track of important move-related documents.

Staying energized, positive, and motivated

Valuable information gained from our survey:

Users prefer to communicate through messaging

A top stressor for users is getting their current house packed up

Our competitor analyses found:

None of the competitors provided all of the features in one place that our user interviews and surveys indicated were important.
Features we developed to solve users' pain points:

A comprehensive onboarding process that informs the creation of a customized moving plan, including to-do lists and notifications

The ability to collaborate and communicate with other moving team members, including tracking and assigning tasks and a messaging component

Document storage featuring the ability to scan or photograph documents or choose an existing image

A daily checklist where tasks can be checked off and users earn badges for making progress

We each developed low-fidelity sketches of feature configurations and designs and used those to identify the most functional and aesthetically pleasing solutions.
We conducted usability testing to determine the ease of the app and inform further refinement.

Based on testing, refinements included:

Redesigning the To-Do List feature, including removing toggle buttons that proved to confuse users and adding the ability to assign To-Dos.

Adding the ability to define the type of document that's being added to storage to make it easier to organize and find documents

Three members of our team were responsible for building the high-fidelity version of our MoveSync app. We divided features and used Figma to complete the "final" (is it ever really final?) version.

MoveSync

UX/UI CASE STUDY

MoveSync eases the pain of moving by creating customized, adaptable moving plans and offering one place to stay organized and track progress.

Moving is no fun.

45%

The percentage of people who - after having recently moved alone - say they will never move again.

43%

Moving's place on a list of common life stressors behind the death of a loved one and divorce.

3rd

The average number of times an American will move during their lifetime.

11.7

In fact, research shows it's considered one of life's most stressful events.

2020 OnePoll survey

University Hospitals and Verywellmind.com

MoveBudda

We want to help.

Our team of four developed the MoveSync app based on data collected through interviews and research. Features include customized to-do lists, daily checklists, document storage and collaboration with others helping to move.

The percentage of people who say moving is one of the most stressful events of their life, even above experiencing a breakup.